Frequently Asked Questions
We accept orders by phone, e-mail, and fax. Look at the contact us page for contact information.
Yes we do. Please send us a list of your available part numbers and we will make an offer.
We accept payment by credit card, Paypal, and wire transfer. Company check is acceptable for those with pre-approved credit.
Yes, we do a large amount of business internationally and can ship anywhere.
We will include an estimate for shipping time when we send out your quote, but most orders are able to ship within one day.
Tracking numbers are sent automatically when we ship your order.
Yes, in most cases we can quote you for new and remanufactured parts.
Yes, however most customers utilize our Exchange Program. Instead of waiting for your part to be repaired, we ship you a new or remanufactured part and give you a credit when you return the repairable broken unit to us within 30 days.